FAQs
What is DomeHive?
What is DomeHive?
DomeHive is a referral-based app that allows you to earn money by referring people to professional services offered through the app. The more successful referrals you make, the more points you earn, which can be redeemed for cash.
DomeHive is a referral-based app that allows you to earn money by referring people to professional services offered through the app. The more successful referrals you make, the more points you earn, which can be redeemed for cash.
How do I earn points?
How do I earn points?
You earn points by referring individuals or Affiliate Partners (APs) to professional services listed in the app. Points are only earned when the referred person completes a transaction with the service.
You earn points by referring individuals or Affiliate Partners (APs) to professional services listed in the app. Points are only earned when the referred person completes a transaction with the service.
How do I redeem my points?
How do I redeem my points?
Click on your Wallet in the app.
Select Redeem.
Choose the amount you would like to redeem.
Click on your Wallet in the app.
Select Redeem.
Choose the amount you would like to redeem.
How can I check the status of my referrals?
How can I check the status of my referrals?
Click on My Referrals.
Go to Transactions.
View the live status of each referral.
For overall statistics, click on My Business Stats.
Click on My Referrals.
Go to Transactions.
View the live status of each referral.
For overall statistics, click on My Business Stats.
How do I refer a person?
How do I refer a person?
Click the "+" button on the app.
Choose the referral type:
Individual – to invite one person.
Campaign – to target multiple prospects via one link.
Select the service you want to refer.
Click Continue.
Click the "+" button on the app.
Choose the referral type:
Individual – to invite one person.
Campaign – to target multiple prospects via one link.
Select the service you want to refer.
Click Continue.
What is the difference between Individual and Campaign referral types?
What is the difference between Individual and Campaign referral types?
Individual: Use this option if you’re referring a single person.
Campaign: Use this option if you want to run a marketing campaign to reach multiple people using a single link.
Individual: Use this option if you’re referring a single person.
Campaign: Use this option if you want to run a marketing campaign to reach multiple people using a single link.
How can I invite people?
How can I invite people?
You can invite people in three ways:
Enter their contact details, and our call center will reach out.
Share a referral link, so the referee can follow the process themselves.
Give a QR code to the referee for easy access.
You can invite people in three ways:
Enter their contact details, and our call center will reach out.
Share a referral link, so the referee can follow the process themselves.
Give a QR code to the referee for easy access.
What are milestones, and how do they work?
What are milestones, and how do they work?
Milestones determine how much you earn per point:
The more referrals you make, the higher your milestone.
Your milestone can increase as you refer more people and earn more points. The higher your milestone, the more money you earn per point.
Milestones determine how much you earn per point:
The more referrals you make, the higher your milestone.
Your milestone can increase as you refer more people and earn more points. The higher your milestone, the more money you earn per point.
How do I maintain my milestone?
How do I maintain my milestone?
To maintain your milestone, keep referring new people. When you redeem points, the number of points used will reduce your milestone accordingly.
To maintain your milestone, keep referring new people. When you redeem points, the number of points used will reduce your milestone accordingly.
What happens if I reach the Legend milestone?
What happens if I reach the Legend milestone?
f you reach the Legend milestone (20,000+ points), you’ll earn the highest payout per point – £1.50 per point. This is the best payout ratio in the app.
f you reach the Legend milestone (20,000+ points), you’ll earn the highest payout per point – £1.50 per point. This is the best payout ratio in the app.
How can I run a marketing campaign?
How can I run a marketing campaign?
You can run a marketing campaign via social media or email by selecting the Campaign referral type. Share a link or QR code with your audience to drive referrals.
You can run a marketing campaign via social media or email by selecting the Campaign referral type. Share a link or QR code with your audience to drive referrals.
What is the reward for the top referrer?
What is the reward for the top referrer?
The highest referrer of the year will win a brand-new Mini Cooper. To qualify, you need to earn a minimum of 50,000 points.
The highest referrer of the year will win a brand-new Mini Cooper. To qualify, you need to earn a minimum of 50,000 points.
Can I refer multiple people to the same service?
Can I refer multiple people to the same service?
es, you can refer as many people as you like to each service. Every successful referral will earn you points, allowing you to grow your milestones and increase your rewards. There is no cap on the number of referrals you can make to a specific service.
es, you can refer as many people as you like to each service. Every successful referral will earn you points, allowing you to grow your milestones and increase your rewards. There is no cap on the number of referrals you can make to a specific service.
What is the difference between Individual and Campaign referral types?
What is the difference between Individual and Campaign referral types?
Individual: Use this option if you’re referring a single person.
Campaign: Use this option if you want to run a marketing campaign to reach multiple people using a single link.
Individual: Use this option if you’re referring a single person.
Campaign: Use this option if you want to run a marketing campaign to reach multiple people using a single link.
What is the "redemption rate," and how does it change over time?
What is the "redemption rate," and how does it change over time?
The redemption rate refers to the amount of money you earn for each point. This rate can change depending on your milestone level. As you progress through milestones, your redemption rate increases:
Starter – £0.50 per point
Rising Star – £0.75 per point
Expert – £1.00 per point
Legend – £1.50 per point
The higher your milestone, the more you earn per point.
The redemption rate refers to the amount of money you earn for each point. This rate can change depending on your milestone level. As you progress through milestones, your redemption rate increases:
Starter – £0.50 per point
Rising Star – £0.75 per point
Expert – £1.00 per point
Legend – £1.50 per point
The higher your milestone, the more you earn per point.
How long does it take for my earned points to be reflected in my Wallet?
How long does it take for my earned points to be reflected in my Wallet?
Once a referral completes a transaction, the points will be automatically updated and will appear in your Wallet after validation. This process usually takes a few hours, but it could take up to 24 hours in case of delays or manual verification.
Once a referral completes a transaction, the points will be automatically updated and will appear in your Wallet after validation. This process usually takes a few hours, but it could take up to 24 hours in case of delays or manual verification.
Can I refer people to multiple services in one go?
Can I refer people to multiple services in one go?
Currently, each referral is linked to a specific service. However, you can invite multiple individuals to different services by creating separate referral actions for each. If you are running a Campaign, you can target multiple services using one unique link or QR code, allowing you to streamline the process.
Currently, each referral is linked to a specific service. However, you can invite multiple individuals to different services by creating separate referral actions for each. If you are running a Campaign, you can target multiple services using one unique link or QR code, allowing you to streamline the process.
What happens if a referred person cancels or does not complete their transaction?
What happens if a referred person cancels or does not complete their transaction?
If a referral cancels their transaction or does not complete the service, you will not earn points for that referral. The points will only be awarded once the transaction is successfully completed. If a cancellation occurs after points have been awarded, the points will be deducted from your balance.
If a referral cancels their transaction or does not complete the service, you will not earn points for that referral. The points will only be awarded once the transaction is successfully completed. If a cancellation occurs after points have been awarded, the points will be deducted from your balance.
Can I refer multiple people to the same service?
Can I refer multiple people to the same service?
es, you can refer as many people as you like to each service. Every successful referral will earn you points, allowing you to grow your milestones and increase your rewards. There is no cap on the number of referrals you can make to a specific service.
es, you can refer as many people as you like to each service. Every successful referral will earn you points, allowing you to grow your milestones and increase your rewards. There is no cap on the number of referrals you can make to a specific service.
What is the difference between Individual and Campaign referral types?
What is the difference between Individual and Campaign referral types?
Individual: Use this option if you’re referring a single person.
Campaign: Use this option if you want to run a marketing campaign to reach multiple people using a single link.
Individual: Use this option if you’re referring a single person.
Campaign: Use this option if you want to run a marketing campaign to reach multiple people using a single link.
What is the "redemption rate," and how does it change over time?
What is the "redemption rate," and how does it change over time?
The redemption rate refers to the amount of money you earn for each point. This rate can change depending on your milestone level. As you progress through milestones, your redemption rate increases:
Starter – £0.50 per point
Rising Star – £0.75 per point
Expert – £1.00 per point
Legend – £1.50 per point
The higher your milestone, the more you earn per point.
The redemption rate refers to the amount of money you earn for each point. This rate can change depending on your milestone level. As you progress through milestones, your redemption rate increases:
Starter – £0.50 per point
Rising Star – £0.75 per point
Expert – £1.00 per point
Legend – £1.50 per point
The higher your milestone, the more you earn per point.
How long does it take for my earned points to be reflected in my Wallet?
How long does it take for my earned points to be reflected in my Wallet?
Once a referral completes a transaction, the points will be automatically updated and will appear in your Wallet after validation. This process usually takes a few hours, but it could take up to 24 hours in case of delays or manual verification.
Once a referral completes a transaction, the points will be automatically updated and will appear in your Wallet after validation. This process usually takes a few hours, but it could take up to 24 hours in case of delays or manual verification.
Can I refer people to multiple services in one go?
Can I refer people to multiple services in one go?
Currently, each referral is linked to a specific service. However, you can invite multiple individuals to different services by creating separate referral actions for each. If you are running a Campaign, you can target multiple services using one unique link or QR code, allowing you to streamline the process.
Currently, each referral is linked to a specific service. However, you can invite multiple individuals to different services by creating separate referral actions for each. If you are running a Campaign, you can target multiple services using one unique link or QR code, allowing you to streamline the process.
What happens if a referred person cancels or does not complete their transaction?
What happens if a referred person cancels or does not complete their transaction?
If a referral cancels their transaction or does not complete the service, you will not earn points for that referral. The points will only be awarded once the transaction is successfully completed. If a cancellation occurs after points have been awarded, the points will be deducted from your balance.
If a referral cancels their transaction or does not complete the service, you will not earn points for that referral. The points will only be awarded once the transaction is successfully completed. If a cancellation occurs after points have been awarded, the points will be deducted from your balance.
Is there a way to track the effectiveness of my referrals?
Is there a way to track the effectiveness of my referrals?
Yes, you can monitor the performance of your referrals in My Referrals (Transactions). Here, you will see a live status update for each referral, including whether they have completed the transaction and how many points you've earned. You can also view your Business Stats to analyze the overall success of your referral efforts.
Yes, you can monitor the performance of your referrals in My Referrals (Transactions). Here, you will see a live status update for each referral, including whether they have completed the transaction and how many points you've earned. You can also view your Business Stats to analyze the overall success of your referral efforts.
How can I increase my chances of becoming the top referrer?
How can I increase my chances of becoming the top referrer?
To increase your chances of winning the Mini Cooper as the top referrer, consider the following strategies:
Focus on campaigns: Run social media or email campaigns to refer large groups of people using a single link.
Engage with your network: Directly reach out to individuals within your network who may benefit from the services and encourage them to use them.
Invite Affiliate Partners (APs): Every new AP you refer adds 1,000 points to your total, so continuously invite new APs to the platform.
To increase your chances of winning the Mini Cooper as the top referrer, consider the following strategies:
Focus on campaigns: Run social media or email campaigns to refer large groups of people using a single link.
Engage with your network: Directly reach out to individuals within your network who may benefit from the services and encourage them to use them.
Invite Affiliate Partners (APs): Every new AP you refer adds 1,000 points to your total, so continuously invite new APs to the platform.
What is the best strategy for reaching the "Legend" milestone?
What is the best strategy for reaching the "Legend" milestone?
To reach the Legend milestone and unlock the highest redemption rate, you should aim to:
Refer a significant number of individuals to high-transaction services (like Mortgages and Conveyancing) as these tend to have higher point values.
Consistently invite Affiliate Partners (APs) to grow your network, as each AP referral gives you 1,000 points.
Track your progress regularly and focus on referrers who are likely to complete transactions quickly.
To reach the Legend milestone and unlock the highest redemption rate, you should aim to:
Refer a significant number of individuals to high-transaction services (like Mortgages and Conveyancing) as these tend to have higher point values.
Consistently invite Affiliate Partners (APs) to grow your network, as each AP referral gives you 1,000 points.
Track your progress regularly and focus on referrers who are likely to complete transactions quickly.
How do you handle fraud or misuse of the referral system?
How do you handle fraud or misuse of the referral system?
DomeHive uses advanced algorithms to detect unusual referral patterns. Any referral attempts that seem fraudulent, such as self-referrals or using fake contact information, will be flagged for review. If found to be in violation of our terms, points will be revoked, and further actions may be taken, including account suspension.
DomeHive uses advanced algorithms to detect unusual referral patterns. Any referral attempts that seem fraudulent, such as self-referrals or using fake contact information, will be flagged for review. If found to be in violation of our terms, points will be revoked, and further actions may be taken, including account suspension.
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